Good to know
FAQ & Shipping
Shipping
Is shipping free?
On orders of $100 or more, standard shipping is on us. Below that, shipping is calculated at checkout.
Are you in Laguna Niguel or Oceanside?
Both. The chocolates are made in a kitchen in Laguna Niguel, and orders ship from Oceanside, where the rest of the business runs.
When do orders ship?
We pour in small batches and ship as soon as your box is ready. You'll get an email with tracking when it leaves our kitchen.
Will my chocolate melt?
Chocolate and heat don't mix, so when a heat wave would beat your box to the door, we hold the order until the weather breaks. If a box still arrives melted, write to us and we'll make it right.
Do you ship outside the U.S.?
Not yet. Chocolate travels badly through customs delays, so U.S. addresses only for now.
The chocolate
How long does it keep?
Our chocolates are fresh confections, not shelf candy, and they're best within three weeks of arrival. Keep the box somewhere cool and dark, and skip the refrigerator unless it's hot where you are; the cold dulls the shine and the snap. If it'll be a while before you open them, an airtight container keeps the flavor pure.
Allergens
Everything is made in one kitchen that handles milk and soy; every box contains both. We don't use tree nuts or peanuts, but we can't guarantee any box is trace-free.
Returns & gifts
Returns
Chocolate can't come back to us, but unhappiness can: if something's wrong with your order, tell us within a week of delivery and we'll replace or refund it.
Sending a gift?
Enter their address at checkout and we'll ship straight to them. We never put a receipt or price in the box.