Policy

Privacy

Last updated July 2026

What we collect

When you place an order we collect what's needed to fulfill it: your name, email, shipping address, and order details. Payment is processed by Shopify; we never see or store your card number.

What we do with it

We use your information to fulfill orders, answer your messages, and — only if you opt in — send occasional notes about new flavors. We don't sell or share your data with anyone except the services that make the shop run (Shopify for checkout and payments, our shipping carriers for delivery).

Cookies

We use a single functional cookie to remember your cart. No advertising or cross-site tracking cookies.

Your choices

Email us at hello@serenchocolate.com to see, correct, or delete the information we hold about you, or to unsubscribe from anything.